Refund and Returns Policy
At Nikita and Samriti, we take pride in crafting exclusive, made-to-order garments tailored to your unique preferences. Each piece is meticulously designed and handcrafted to ensure the highest standards of luxury and personalization.
No Refunds & No Returns
Due to the bespoke nature of our creations, we do not offer refunds or returns on any orders. Once an order is placed and production begins, it cannot be canceled, modified, or refunded. This policy ensures that every piece is made exclusively for you with the utmost attention to detail.
Order Confirmation & Accuracy
Before production, we provide a detailed confirmation of your order specifications. We encourage you to review all details, including measurements, fabric choices, and customizations, to ensure accuracy. Any modifications must be requested before final confirmation.
Quality Assurance
Our team conducts a thorough quality check before dispatching each order. If you receive an item that is damaged or incorrect due to an error on our part, please contact us within 48 hours of delivery. We will assess the issue and provide an appropriate resolution.
Contact Us
For any inquiries or assistance, our customer support team is available to help. Please visit Contact Us Page for further guidance.
Thank you for choosing Nikita and Samriti. We appreciate your understanding and commitment to exclusive, tailor-made fashion.
